![]() Select Start, then select Settings > Devices > Printers & scanners. Then follow these steps to remove and reinstall the printer. After you download them, double-click (or double-tap) the file to begin installing it. Locate and download the latest driver for your printer model, then follow the installation instructions on the manufacturer’s website. Some support sites let you search for your printer model number directly. To find it, search the internet for the name of your printer manufacturer plus the word “support,” such as “HP support.”ĭriver updates are often available in the “Drivers” section of a printer manufacturer’s website. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.Check your printer manufacturer’s support site. The Plug and Play utility updates the version numbers for the drivers. By doing this, you start the Plug and Play utility. Note You can also install Windows XP SP2, and then disconnect and reconnect the USB devices that are connected to your computer. Repeat steps 2 through 5 for each USB device. To update these drivers, follow these steps:Ĭlick Start, click Run, type devmgmt.msc, and then click OK.ĭouble-click the type of device that you want to update.ĭouble-click the specific device that you want to update.Ĭlick the Driver tab, and then click Update Driver.įollow the instructions in the Hardware Update Wizard. To resolve this problem, install Windows XP SP2, and then update the drivers for the USB devices that are connected to your computer. CauseĪfter you upgrade from Windows XP to Windows XP Service Pack 2, the USB drivers appear with the earlier version numbers, even though the files have been updated. BUG #: 22958 (Content Maintenance) SymptomsĪfter you install Microsoft Windows XP Service Pack 2 on a computer that is running Microsoft Windows XP, the universal serial bus (USB) drivers do not appear to update. ![]()
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